[Between The Bars]

Originally Posted by Dan911

Hi, I have an important question and it would be great if anyone can help.

I am on JSA at the moment but need to transfer to ESA. However, I do not want to stop my JSA claim until I know that I will be getting ESA.

It says that you cannot apply to ESA if you claim JSA but would I get in trouble if I still applied to ESA so long as when I actually got the benefit I would close down my JSA claim?

This to me, is such a complicated question. You must be going demented Dan! I really don't have an answer to this, i hope someone else does.

Originally Posted by Dan911

Also, does anyone know how to contact them if you have problems speaking over the phone and no access to a textphone?

This link may help you...

https://www.gov.uk/employment-suppor...e/how-to-claim

I think you can get an ESA1 form the job centre. (I'm only guessing though)

The best option, in my opinion, is to make an appointment with the citizens advice bureau. (They know the ins and outs of how the benefit system works.)

Best of luck to you.