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Old 8th January 2009, 05:40
SAUKops SAUKops is offline
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Join Date: Aug 2006
Posts: 34
Default SAUK Chatroom Rules - Last Updated 26 November 2012

These rules were last updated on 26 November 2012.

SAUK CHAT ROOMS

The information below is a guide to chat conduct and the rules that are in place to maintain a supportive and friendly environment within the SAUK chat rooms. Please re-visit this page regularly as rules are updated over time.

We welcome everyone who experiences Social Anxiety (SA) and other related mental health or anxiety issues. There are two SAUK chat rooms:
#SAUK – This room is for SA topics and family-friendly chat (swearing and adult/controversial topics are not allowed).
#Lounge - This room is for more general chat and may contain swearing, adult topics and topics of a more controversial nature.

Please consider carefully which of these two rooms you might be best-suited to. We also ask you to bear in mind that the chatrooms are run by volunteer SA sufferers and are not dedicated support chatrooms able to provide professional advice. The rooms are simply intended for SA sufferers to socialise and share experiences, and topics may be light-hearted and not specifically SA-related. The chatrooms are open 24 hours per day, 7 days per week.

Although the rooms differ in permitted topics/language, both are intended to be a supportive environment for people who experience SA. Consequently, some basic overall rules apply to both rooms:

CHATROOM RULES

To maintain a supportive environment, there will be zero tolerance of the following:
  1. Racism
  2. Sexism
  3. Homophobia
  4. Religious/Ethical provocation (i.e. deliberately antagonising other users with regards to their beliefs)
  5. Sexual harassment
  6. Abuse towards other chatters (this may comprise personal attacks including offensive, insulting, threatening or harmful remarks, using the room with the intention of upsetting, intimidating or irritating others and/or harassment)

In addition, the following specific rules apply to the chat rooms:
  1. Both chatrooms have a lower age limit. No one below the age of 13 should be using #SAUK. No one below the age of 16 should be using #Lounge.
  2. No pornographic links of any kind are permitted.
  3. No links to graphic or potentially-triggering sites are permitted.
  4. No discussion or promotion of illegal drug use or other illegal activities.
  5. Topics likely to be painful or triggering to other users (this may include subjects such as self-harm and suicide) should be avoided. You may be asked to stop such discussions if Ops receive complaints – please respect such requests.
  6. Posting of private messages (PMs) into the rooms is not permitted.
  7. Posting of the real names of chatters or of any personal information relating to chatters is not permitted without their express permission.
  8. Impersonation of chatters (i.e. using the regular nick/user name of another chatter) is not allowed.
  9. No direct links to other chat rooms should be posted in #SAUK or #Lounge. If you wish to send such links to other users then do so via PM.
  10. Topics of a controversial or adult nature should be discussed in #Lounge and not in #SAUK. If an Op asks you to move such a discussion to #Lounge then please cooperate and respect the aim of maintaining a family-friendly environment in #SAUK.
  11. Swearing is not permitted in #SAUK. This is an effort to maintain one room that is suitable for both younger chatters, and for those who prefer conversation without profanities. Please respect this rule at all times, and limit swearing to #Lounge only. Some swear words will be automatically removed by a swear filter in #SAUK. Deliberately abbreviating or misspelling swear words, or otherwise attempting to beat the swear filter, is against the rules.
  12. No discussion of Chat Op decisions in the chatrooms. This is to be confined to PM with Ops or email (saukchat at yahoo.co.uk).
  13. No deliberate ban evasion (i.e. coming into chat knowing that you have been banned by an Op).
  14. No idling (i.e. inactivity or ‘lurking’) in chat for more than 24 hr.
  15. No proxies (unless permission has been sought from the Ops).
  16. No bots (unless permission has been sought from the Ops).
  17. No flooding (i.e. posting a lot of text into the chat window without waiting for replies from other chatters). In some cases the channel will automatically kick you for flooding.
  18. Intentionally disrupting chat is not permitted. In addition to several of the points above, this includes generally making the room unusable or difficult for other chatters to use (for example, engaging in a “rant” which does not include others, but is just a monologue and prevents others from continuing their conversations).
  19. Please do not invite other users into the SAUK chat rooms unless they also experience SA or similar conditions. By the very nature of SA, chatters may only feel comfortable talking about their issues if they know they are interacting with people of a similar nature. The SAUK chat rooms are specifically for people who suffer from SA or related anxiety and depression conditions.
  20. Disputes among chatters using other social media (e.g. other chatrooms, PMs, tinychat, facebook, MSN) should not be brought into the SAUK chatrooms.
  21. Please do no carry on any disputes, disagreements or arguments from the forum in the chat room. This includes discussion of decisions made by forum administrators.
  22. SAUK is an inclusive chat room. Any meets between chatters that are organised and advertised in the SAUK chat rooms should be inclusive and open to all. Exclusive, invite-only meets should be organised only via PM or other means.

RULE BREAKING

Please be aware that the chat in both rooms is automatically logged at all times.

Breaking any of the general or specific rules posted above will result in a warning from a Chat Op, potentially followed by a ban. Chat Ops can be recognised by the @ sign beside their names. The current Ops (as of January 2017) include:
  • Emily
  • far^
  • Macca
  • Beckibuzz
Subsequent rule breaking will result in a ban from the chat rooms. Note that a ban for first offence is 24 hr. Typically, ban durations then increase for subsequent offences to: 48 hr, 1 week, 1 month, 3 months, 6 months, permanent (the Ops reserve the right to deviate from this ban schedule where necessary). Deliberate evasion of a ban, or abuse to Ops following a ban, may result in additional 24 hr extensions to bans.

GENERAL CHAT RESPONSIBILITIES AND ETIQUETTE
  1. Welcome new people into the chat rooms and be polite and supportive.
  2. Try to be as inclusive as you can in your discussion, particularly with regards to new users.
  3. If people wish to discuss social anxiety or related conditions in #SAUK, these topics should be prioritised and casual chat moved to #Lounge.
  4. Abide by the rules of the SAUK chat rooms (above) and the irc network (which are not included here).
  5. If you are unhappy with events in chat, please PM an Op and report/discuss it, rather than potentially exacerbating events by discussing them in the room.
  6. Always comply with requests from Ops made in the rooms. You are welcome to subsequently discuss such requests via PM with an Op.
  7. If you are away from your PC or busy elsewhere, it is good etiquette to change your nick to ‘away’ so that chatters are not upset by lack of response.
  8. ASL and similar approaches to glean private information from other chatters can be viewed as impersonal, annoying and even offensive, and should be avoided.
  9. PMs should be at the agreement of both parties – do not harass someone into PMing with you, and respect it if some people prefer not to PM.
  10. Both chatrooms are busiest during the evenings (UK time) and may be quiet during the day. Please be patient if conversation is intermittent, and understand that this is the usual ebb and flow of the chatroom. A lot of people stay logged in for large chunks of time but only join in the discussion intermittently because they are busy elsewhere.

QUESTIONS AND GETTING HELP

If you wish to make a complaint about an event that occurred in #SAUK or #Lounge, please PM a Chat Op. You should try and PM an active Op rather than an Op with ‘away’ beside their nick who may be busy elsewhere.

If you wish to complain about a PM you received from another chatter while using #SAUK or #Lounge, please be aware that Ops cannot view PMs and that overseeing what happens in PMs is not therefore possible. We will assist where possible, but essentially if you agree to PM with another chatter, you do so at your own risk.

If you require help with using the chat room, either ask a Chat Op or else visit some of the help threads that have been posted on the SAUK forums:

New User Guide - including more about the rooms, Ops, PMs, smileys and abbreviations. http://www.social-anxiety-community....ad.php?t=36599

How to register your nickname – recommended for regular chatters.
http://www.social-anxiety-community....ad.php?t=62364
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