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  #20161  
Old 18th December 2017, 20:48
newbs16 newbs16 is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by Phizz
Often with Sky you can phone them up and say you thinking of cancelling your service and they will offer you a discount to stay. They best way to do this is to look up the cost of one of their competitors packages then ask if they will match it if you stay with them. If you do this and they won't reduce the price you can just say you'll need to think about it and then not actually cancel. So there isn't anything to lose by trying. However, I have a few colleagues that go through this exercise every year and always end up getting a discount out of them.

Also, check if they have a live chat feature on their website. If your like me and not great on the phone the live chat can be much easier anxiety wise.
Thank you for the reply.
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  #20162  
Old 18th December 2017, 20:53
_Tink_ _Tink_ is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by newbs16
I was just on the phone to sky because my payments are due to increased to over £100.00. I am unsure if I should proceed with the cancellation and go back to Freeview but i would still need to pay for the phone and broadband.
Cancel it. Sky are just not worth the effort. I was paying close to £100 too and I'm now with Virgin, £33 for TV, phone and broadband.
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  #20163  
Old 18th December 2017, 20:57
Kooky Monster Kooky Monster is offline
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Default Re: Type what you're thinking about right now (11)

^ Whaaat?! Virgin are having a laugh with me then, I pay over 40 quid just for phone and broadband. Definitely cancelling. I get the feeling all these companies start taking the piss and hiking up the prices once you've been with them for a while. My mother had the same problem with BT.
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  #20164  
Old 18th December 2017, 21:03
Phizz Phizz is offline
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Default Re: Type what you're thinking about right now (11)

Yea, seems everyone does it now. No benefit to being a loyal customer anymore. The renewal for break down cover for my car was £55 this year with a "£5 off" for being a loyal customer. If I cancel my policy and reapply as a new customer the same policy will cost me £30
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  #20165  
Old 18th December 2017, 21:03
_Tink_ _Tink_ is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by Kooky Monster
^ Whaaat?! Virgin are having a laugh with me then, I pay over 40 quid just for phone and broadband. Definitely cancelling. I get the feeling all these companies start taking the piss and hiking up the prices once you've been with them for a while. My mother had the same problem with BT.
Could be because we're new customers. Before I cancelled Sky they reduced my bill down from about £100 to £50 but when I moved house they said they couldn't get everything up and running for about a month. They wanted to continue to charge me during that time and also wouldn't let me cancel either. I complained and said I'd go to Ofcom and let me out of my contract with no fees after that.
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  #20166  
Old 18th December 2017, 21:05
_Tink_ _Tink_ is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by Phizz
Yea, seems everyone does it now. No benefit to being a loyal customer anymore. My break down cover for my car was £55 this year with a "£5 off" for being a loyal customer. If I cancel my policy and renew as a new customer the same policy will cost me £30
I've just cancelled my breakdown cover with AA today. When I joined in 2012 they charged me £32 for the year and they now want to charge £71 No thanks.
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  #20167  
Old 18th December 2017, 21:21
silenus silenus is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by Kooky Monster
^ Whaaat?! Virgin are having a laugh with me then, I pay over 40 quid just for phone and broadband. Definitely cancelling. I get the feeling all these companies start taking the piss and hiking up the prices once you've been with them for a while. My mother had the same problem with BT.
I'm in the same situation as you. Virgin keep phoning me up and telling me I can have a cheaper deal if I agree to have a television receiver. I don't want a television receiver because I don't have a television licence, but they can't seem to understand this, I suppose because they don't have an option for me on the script they are reading from.

I remember once before when I phoned up their customer service desk and told them that I thought I was paying too much they were very obliging. I keep meaning to try and get through to this number again and see if I am able to talk to someone who is not just following a flowchart.
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  #20168  
Old 18th December 2017, 21:43
Miggs The Terrible Miggs The Terrible is offline
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Default Re: Type what you're thinking about right now (11)

Why do My fingers smell Of burnt rubber ?
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  #20169  
Old 18th December 2017, 21:52
Schmosby Schmosby is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by Kooky Monster
^ Whaaat?! Virgin are having a laugh with me then, I pay over 40 quid just for phone and broadband. Definitely cancelling. I get the feeling all these companies start taking the piss and hiking up the prices once you've been with them for a while. My mother had the same problem with BT.
I'm paying £28.83 per month for fibre broadband, unlimited calls to landlines/mobile and (M) TV package. Tell them you're leaving and haggle.
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  #20170  
Old 18th December 2017, 22:05
Mo34 Mo34 is offline
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Default Re: Type what you're thinking about right now (11)

Mental health support. She's cancelled me 3 times over the last month and is now on annual leave until 9th Jan but can't see me till the 16th. Not really sure what the point is :/
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  #20171  
Old 18th December 2017, 22:24
Mo34 Mo34 is offline
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Default Re: Type what you're thinking about right now (11)

^
The support is from a charity unfortunatly. There's a 3 - 4 month waiting list and a max of 12 appointments for each person. So changing to someone else probably isn't a posibility. I'm not sure it's the right kind of support on the whole either tbh. :/
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  #20172  
Old 19th December 2017, 01:26
Appear Appear is offline
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Default Re: Type what you're thinking about right now (11)

Being gay is shiiiiiiiiiiiiiiiittttt.
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  #20173  
Old 19th December 2017, 05:06
newbs16 newbs16 is offline
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Default Re: Type what you're thinking about right now (11)

^ Is everything okay?
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  #20174  
Old 19th December 2017, 05:26
newbs16 newbs16 is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by Miggs The Terrible
Why do My fingers smell Of burnt rubber ?
Random
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  #20175  
Old 19th December 2017, 05:26
newbs16 newbs16 is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by Mo34
^
The support is from a charity unfortunatly. There's a 3 - 4 month waiting list and a max of 12 appointments for each person. So changing to someone else probably isn't a posibility. I'm not sure it's the right kind of support on the whole either tbh. :/
It sounds like they are messing you about .
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  #20176  
Old 19th December 2017, 06:51
biscuits biscuits is offline
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Default Re: Type what you're thinking about right now (11)

@ Appear - what's all this about? Are you alright, me ol'mucker?
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  #20177  
Old 19th December 2017, 06:57
biscuits biscuits is offline
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Default Re: Type what you're thinking about right now (11)

@Mo Sorry that you're not getting the support you need. I'd actually write an email of complaint. Of course the person helping you is entitled to annual leave and they might have their own personal stuff going on to have cancelled on you 3 times. So I'm not cross at that person. As an organisation they should have some kind of back up and realise that it's not fair to treat you in this way. Perhaps ask if you can see someone else, as you are top of the waiting list and aren't getting the service that they have promised.
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  #20178  
Old 19th December 2017, 08:07
Schmosby Schmosby is offline
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Default Re: Type what you're thinking about right now (11)

When you're listening to Disney Classics and your work colleague starts queuing Ed Sheeran.
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  #20179  
Old 19th December 2017, 15:59
Undecided Undecided is offline
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Default Re: Type what you're thinking about right now (11)

I hate having such an obscure hobby. Offline, it's nearly impossible to find people who are into it. Online, most of them are either rude or completely bonkers
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  #20180  
Old 19th December 2017, 16:27
Phizz Phizz is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by InitiumNovum
I hate having such an obscure hobby. Offline, it's nearly impossible to find people who are into it. Online, most of them are either rude or completely bonkers
What is the hobby? If you don't mind me being nosy that is
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  #20181  
Old 19th December 2017, 18:09
anxiouslondoner anxiouslondoner is online now
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Default Re: Type what you're thinking about right now (11)

What's a good Christmas present, around £20-25 for a 10-year-old boy? It's for my cousin's son. I think he likes Lego; the Lego Star Wars stuff seems very expensive for what it is though.
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  #20182  
Old 19th December 2017, 18:32
Mo34 Mo34 is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by newbs16
It sounds like they are messing you about .
Quote:
Originally Posted by biscuits
@Mo Sorry that you're not getting the support you need. I'd actually write an email of complaint. Of course the person helping you is entitled to annual leave and they might have their own personal stuff going on to have cancelled on you 3 times. So I'm not cross at that person. As an organisation they should have some kind of back up and realise that it's not fair to treat you in this way. Perhaps ask if you can see someone else, as you are top of the waiting list and aren't getting the service that they have promised.
Yeah it isn't great I guess. I dunno. I was discussing it with the lady at MIND today and she seemed as perplexed as me (she sign posted me there). But yes, they should have a back up I guess, though I expect I'm low priority as I don't have as complex or risky (as in harm) problem as some ppl. I'll have a think about asking to see someone else (I'm a wuss tho ).
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  #20183  
Old 19th December 2017, 18:52
kafkafan kafkafan is offline
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Default Re: Type what you're thinking about right now (11)

Managed to blag a job interview on Thursday somehow (I think mainly because lingering laryngitis prevented the person who called from understanding most of the utter shite I was talking), so of course am thinking up all the ways it could go wrong, worrying because I'll have to call in sick to attend, feeling guilty for potentially leaving people in the lurch in the unlikely event I get it. Pick one catastrophe and stick to fretting about that please anxiety.
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  #20184  
Old 19th December 2017, 20:56
Clementine Clementine is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by anxiouslondoner
What's a good Christmas present, around £20-25 for a 10-year-old boy? It's for my cousin's son. I think he likes Lego; the Lego Star Wars stuff seems very expensive for what it is though.
Lego is crazy expensive for what it is. He’ll probably get given loads of it anyway.
My boys used to love those science museum type kits where you build stuff.
Is he very into Star Wars? I saw a cool lamp earlier.
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  #20185  
Old 19th December 2017, 21:25
newbs16 newbs16 is offline
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Default Re: Type what you're thinking about right now (11)

How do you even add a image when using the forum?
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  #20186  
Old 19th December 2017, 21:38
biscuits biscuits is offline
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Default Re: Type what you're thinking about right now (11)

^

[img]right click on the image and choose 'copy image address' and paste it between these tags[/img]
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  #20187  
Old 19th December 2017, 21:40
newbs16 newbs16 is offline
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Default Re: Type what you're thinking about right now (11)

^ Thanks biscuits
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  #20188  
Old 19th December 2017, 22:21
Jason90 Jason90 is offline
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Default Re: Type what you're thinking about right now (11)

eye lids... eye... lids.. who the **** named them that?
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  #20189  
Old 19th December 2017, 22:41
slrrrrp slrrrrp is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by Jason90
eye lids... eye... lids.. who the **** named them that?
Named after a Miss Lydia Eyeballs.

Sent from my XT1032 using Tapatalk
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  #20190  
Old 19th December 2017, 22:59
Dean Dean is offline
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Default Re: Type what you're thinking about right now (11)

Quote:
Originally Posted by Schmosby
When you're listening to Disney Classics and your work colleague starts queuing Ed Sheeran.
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