#1
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How to talk to someone who is distressed
This maybe helpful because maybe with social anxiety its possible to have a friend in a dark place. And not always knowing how to help them.
https://www.clearerthinking.org/sing...appens-to-them The Four States of Distress Model State 1: Shocked or confused Strategies more likely to be helpful: >Active listening >Helping to resolve confusion >Expression of concern >Validating their confusion >Reflecting back to them your understanding of what they have said State 2: Feeling bad and not ready to feel better Strategies more likely to be helpful: >Active listening >Empathy >Validating their emotions >Reflecting back to them your understanding of what they have said >Help them get into a mind set where they are ready to feel better State 3: Feeling bad but wants to feel better >Optimism and reframing (e.g., seeing it in a less negative light or finding a silver lining) >Physical comforting (e.g., a hug) >Validating their emotions >Distraction (e.g., doing a fun activity) >Helping them explore and understand their feelings >Problem-solving (especially if there is a way to quickly fix much of the problem) State 4: Feeling better and wants solutions Strategies more likely to be helpful (though your choice will depend on the person and your relationship to them): >Brainstorming solutions >Problem solving >Advice >Volunteering your time to actually help on the solution >Providing resources to help solve the problem |
#2
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Re: How to talk to someone who is distressed
Interesting stuff. A lot of the time people burst into state 4, regardless of where the person is! I'm sure I do too. There is also 'minimise the problem', which is usually the last things someone wants.
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